Question 1

Where are you based?

Accepted Answer

Our warehouse where all our orders are dispatched from is located in Cleveland, Johannesburg. However, we are an online business and are open to viewings via appointment only. Please contact our sales team here (https://www.crazygardenz.co.za/contact)to see how you can book an appointment with us.

Question 2

Do you have a return or refund policy?

Accepted Answer

Yes we do, please visit our Terms of Service (https://www.crazygardenz.co.za/terms-of-service)page located at the bottom of every page for further information on our return and refund policies.

Question 3

Is there a warranty on your products/services?

Accepted Answer

Yes we do, please visit our Terms of Service (https://www.crazygardenz.co.za/terms-of-service)page located at the bottom of every page for further information on our warranties.

Question 4

What forms of payment do you accept?

Accepted Answer

We accept credit and debit cards, a variety of EFT options, scan to pay using your digital bank wallet and 1voucher which is a payment solution for cash customers in South Africa. All our payments are managed by Peach Payments.(https://www.peachpayments.com/info?country=sa&utm_source=google&utm_medium=cpc&utm_campaign=SA-00._Search,_Brand&utm_term=peach%20payments&utm_content=SA-00.00_peach_payments,_phrase&hsa_acc=4456164039&hsa_cam=2016512107&hsa_grp=74149904560&hsa_ad=568146392794&hsa_src=g&hsa_tgt=kwd-440274619673&hsa_kw=peach%20payments&hsa_mt=p&hsa_net=adwords&hsa_ver=3&gad_source=1&gclid=CjwKCAjw5Ky1BhAgEiwA5jGujnsVJ6sfMHE1va9w9bcDC0WaKalQ6NKklS4t2qjLzgfbBGC9SfyWyhoCnRIQAvD_BwE)

Question 5

Do you offer delivery or shipping?

Accepted Answer

Yes we do, our team of professionals offer shipping for a flat rate of R350.00 anywhere around Johannesburg. Our delivery team also help in setting up your products free of charge upon arrival (if need be).

Please note: Deliveries made outside of Gauteng come at a custom rate, please contact (https://www.crazygardenz.co.za/contact)our sales team for further information.

Question 6

How long does shipping take?

Accepted Answer

All orders are dispatched around Johannesburg in 5-10days, if not sooner. A sales representative will update you every step of the process, right up to when our delivery team arrives at your doorstep.

whyus?

Yes, we are crazy like that. Got a quote from a professional gardening service? We’ll match it—or beat it!

From the clean up to the removal of garden waste, it is all included in your quote – we will handle it all!

Here's what separates us from the rest – when you choose Crazy Gardenz to transform your outdoor space, we'll slash 20% off any of our Concrete Garden Furniture & Accessories.

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